FAQs

Pfoutsann products are crafted from natural wood selected for durability, stability, and everyday pet use. Each piece is designed to balance structural strength with a warm, home-friendly appearance.

All designs are created with pet safety in mind, featuring smooth edges, stable structures, and finishes suitable for everyday indoor use. Our products are intended to provide a comfortable and practical experience for pets while blending naturally into living spaces.

Yes. Pfoutsann collections are designed for a range of pets. Bowl Stands and Pet Beds are suitable for cats and dogs of appropriate sizes. Pet Hideaway Side Tables are especially popular for cats and small dogs. Pet Toy Storage Boxes work well for all pet households

A wooden bowl stand helps keep food and water bowls stable and elevated, reducing spills during meals. It also supports a more comfortable feeding position and fits naturally into home interiors.

Pet beds are designed with a solid wooden base for structure, combined with soft, removable cushions for everyday comfort.

Some pieces are designed to function as both pet supplies and practical home supplies, such as side tables or storage units. Intended use may vary by product.

The toy storage box is suitable for organizing common pet toys and small accessories. Capacity varies depending on the product size listed on the product page.

Some products may require light assembly. Clear instructions are included with each order to ensure easy setup.

Basic household tools are typically sufficient. No specialized equipment is required unless stated otherwise.

Pfoutsann currently ships within the United States.

Processing Duration: Orders are typically processed within 1-3 business days (excluding weekends and holidays).

Cut-off Time: Orders placed after 12:00 PM will be processed on the next business day.

Shipping Time After processing, shipping within the United States typically takes 4-6 business days. Total delivery time approximately 5-9 working days from order date.

Shipping policies, including any free shipping offers, are clearly stated on the product or checkout page.

Wipe with a soft, dry or slightly damp cloth. Avoid harsh chemicals, abrasive cleaners, or prolonged moisture exposure.

Minor wear can often be refreshed with gentle care. For specific concerns, please contact our support team for guidance.

Please contact us with photos and a description of the issue. Our team will review and provide an appropriate solution.

You can reach us through the contact form on our website or via email. Our support team aims to respond promptly during business hours.